Unsolicited renewal offers from third parties |
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We would like to advise you of a business practice that is
becoming common in the domain marketplace and which may
result in you inadvertently transferring your domain business
away from HomepageUniverse.
With increasing frequency, outside companies are making
unsolicited offers directed towards our customers. It has
been brought to our attention that these letters have been
causing a great deal of confusion among our customers.
It is of the utmost importance that you ignore ALL
communications regarding your domain name registrations
except those sent directly from HomepageUniverse.
We hope to clear up any confusion with this notice and our Fraud Action List.
The Trick
A company will send a letter to you, either by email, or via
the postal service, thanking you for registering or renewing
your domain name. The letter will also invite you, in language
that suggests a prior business relationship, to make some
change to your domain, or to simply renew it, which will
result in the name being transferred away from HomepageUniverse and
to the new company.
Protecting Your Domain Name Registration
We recommend taking the following steps to ensure that
you aren't inadvertently deceived by these solicitations:
- Ignore ANY communication regarding your domain name registration that is not from HomepageUniverse
- Report any incidents to us directly at abuse@homepageuniverse.com.
- Send us a sample of any solicitation letters as evidence.
HomepageUniverse
541 W. Colorado St. #333
Glendale, CA 91204
- Report the incident by filing it using the methods listed in our Fraud Action List
If you have already made a payment, we suggest contacting
your bank or credit card company regarding your options of
having payment stopped or reversed.
We regret that this notice is necessary, but feel it is
important to notify our clients of this issue. If you
have any questions regarding this or any other issue,
please do not hesitate to contact us at abuse@homepageuniverse.com.
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