New customers are the lifeblood of HomepageUniverse and with more and more of our existing customers purchasing more services from us, we recognise the need for good, quality pre-sales support. KnowledgeBase, email and our integrated ticket system are made available to you for any questions or queries relating to any HomepageUniverse product or service before you buy.
With the internet being as it is, technical support is perhaps the one thing that is mostly forgotten about. With HomepageUniverse, technical support is our number one priority and we pride ourselves in being able to continually improve our service levels. We will solve your technical problems using KnowledgeBase, email and our integrated ticket system*.
Customer service is another one of those areas that are usually overlooked - not at HomepageUniverse! If there is an issue which has not been resolved to your satisfaction or perhaps you have a billing query, or maybe you just want to send a few comments or suggestions to us, then our customer service department will be there to help you with all those issues and more.