| What is Supported/Included? |
Fully Managed HPU Cloud VPS |
| 24x7x365 Chat/Phone/Ticket Support |
yes |
| Control Panel |
yes |
| Virtualization Layer |
yes |
| Server Provisioning On-demand |
yes |
| 100% Network Uptime Guarantee |
yes |
| Data Center (100% HVAC/Power Uptime Guarantee) |
yes |
| Migrations (3-Hour Migrations for Server Host Degradation) |
yes |
| Standard Image Backups (Freq/Retention: 1 daily/1 day or weekly/1 week) |
yes |
| Expanded Backups (Freq/Retention: 1 daily/14 days or weekly/1 week) |
yes |
|
Server OS & Apps Infrastructure Support
(Includes Updates/Patches)
|
yes |
| 24x7x365 Monitoring Response & Resolution (URL Content, Port, Ping) |
yes |
| Technical Guidance |
yes |
| Account Team |
yes |
